Customer Care

Our Commitment to You
We know how important your Elegant Creation gift is, and we stand behind our product. We have been delivering the finest Handmade items to happy customers since 2007. We take great pride in offering attentive service and the most extraordinary designs. We pledge to ship the fastest every time. As our images represent the best handmade items we have to offer, they are very true to their original- one of a kind design. Nothing is ever identical in the world of Elegant Creations , which makes your order unique and special.
We want you and the person receiving your gift to be pleased with your order. However, if you have concerns please contact our customer care team within 24 hours of receiving your order. Please attach one or two photos and include the order number. This is essential information for us to evaluate your concern and provide additional help.(If you are NOT sending a Photo Image please use the regular contact form)

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