Shipping Policy

ABOUT DOWNLOADS-YOUR DOWNLOAD IS AVAILABLE AS SOON AS PAYMENT IS MADE, PLEASE DOWNLOAD YOUR ORDER AS SOON AS YOU PAY FOR IT.. IF YOU HAVE ANY PROBLEM DOWNLOADING OR NEED HELP PLEASE FEEL FREE TO please contact me.

Payment
All acceptable forms of payment through PAYPAL AT CHECKOUT.
Shipping
We offer same day shipping of your purchase…Same Day Shipping applies to orders placed before 3pm Central time-(4pm Eastern time) on a business day. If order is placed on a Saturday-Sunday or Holiday, the order will be scheduled to ship the following business day.TRACKING AND SHIPPING INSURANCE IS INCLUDED WITH ALL ORDERS.


We are not responsible for, and are excluded from performing due to events outside of our control, including but not limited to, acts of GOD, weather related delays, power outage, and work stoppage delays.

BEGINNING AUGUST 1-2019-We include Flat rate Shipping of $20 US Dollars- anywhere in the world outside the USA.
Please feel free to contact us if you have questions or need additional information.
You are purchasing a one of a kind-hand crafted product. We take the best of care to make sure your order arrives in a safe and timely manner. All orders are final and shipping insurance- tracking is included with your order for your use.
FOR PAYPAL…All orders will show up with my service email as  eleganttoolsbysharonart@gmail.com–or –elegantcreation20@gmail.com.–If you’ve never used PayPal, it’s a service that allows you to pay online.  PayPal is the cost-effective way for me to accept credit card, debit card, and bank account payments. When you shop with paypal you have complete Credit card security…
THANK YOU! for shopping with me!
If your order is a gift going directly to the recipient, we can include a personal message from you for no extra charge. If you would like this service please let us know when ordering and we will also leave out the pricing invoice!
We will try to use as much recycled packaging as possible, but we do use bubble wrap as this helps to protect your item.
Refunds and Exchanges
All sales are final…
PLEASE LOOK OVER photos and READ LISTING so you will know what you are purchasing…If you have QUESTIONS please ask BEFORE purchasing…
If anything arrives broken or damaged, please contact Us within 24 hours of receiving your item with a photo of the damage. At that time we will gladly repair or replace your item with one of equal value as soon as you return the original item.
We insure with the post office for all packages we send. So if your item is lost or stolen you must contact your local postal services for use of insurance provided with your order.
If for any reasons you are not satisfied by the item you bought from US, please contact Us and we will come to a solution.

  • We are only responsible for items being delivered to the address/zip code customers give us.
  • We are not responsible for items lost or stolen in the mail delivery.
  • We are not responsible for items lost or stolen after delivery
  • We are not responsible for items delivered to the wrong address.
  • -DESIGNER CLOTHING ORDERS-
    Please allow 2 weeks for delivery of all clothing orders.
    -DOLL LAYAWAY-
    Please contact me about the doll you would like to “RESERVE”.
    A non-refundable 50% down payment is due at that time. You can make your down payment through PAYPAL…All orders will show up with my service email as eleganttoolsbysharonart@gmail.com . Once the down payment is received, the balance will be due WITHIN 45 days and can be made in 1 or 2 payments.
    The item must be paid in full within 45 days of initial transaction.
    If not the doll will be restocked for sale and you will forfeit your deposit as a restocking fee.
    All artwork and content © Elegant Creations 2016-Forever.
    Sale of Artwork does not transfer my copyrights, and I reserve the rights to use the images of my Artwork after it has sold.
    Additional Policies and FAQs
    Privacy Policy:
    We will only use your shipping and billing address, and contact information
    To communicate with you about your order
    To fulfill your order
    For legal reasons (like paying taxes)
    Custom wand orders are created with the stones of your choice where possible. Please note that Custom orders will take longer to create because we have to acquire the stones from other countries.
    Elegant Creations specifically invoke the First Amendment rights of freedom of speech and of the press on this website without prejudice. The information posted on this website is published for informational purposes only under the rights guaranteed by the First Amendment of the Constitution for the United States of America, and should NOT in any way be used as a substitute for the advice of a physician or other licensed health care practitioner.
    The statements contained herein have not been evaluated by the FDA. The products discussed herein are NOT intended to diagnose, cure, prevent or treat any disease.
    Images, graphic art, text and logic are copyright protected. ALL rights are explicitly reserved without prejudice, and no part of this website may be reproduced unless by written consent. ©2015-Forever All rights remain in force.
    Disclaimer: Please be advised that the descriptions and/or properties referred to in this site are meant solely for educational and entertainment purposes only, and are NOT to be used as a replacement to, or instead of traditional professional medical treatment.
    In no way is it intended for diagnosing illness, prescription, or advice and should NOT replace proper medical attention. Consult your Doctor or other health care practitioner regarding health issues. Elegant Creations is NOT liable for any use or misuse of this information.
    The information here is presented to you to use as you see fit, but is not to take the place of professional medical advice. Crystals and Gemstones can accent, help, negate, protect, encourage, strengthen, and balance and thereby promote healing.
    Their effects can be extraordinary, but use in addition to medical advice, and not as a substitute for proper care. If you are ill, we beseech you to seek professional medical attention from a qualified physician.

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